Studio / Contact
Tell us what is not working.
There is no form here on purpose. A form makes you guess what we want to know, and it drops your words into a queue. Write us an email instead and it reaches a person who can answer it.
Starting a project
Send a few lines about the problem, who it affects and roughly when it needs solving. You do not need a specification, a budget or a solution in mind. The first reply will either be questions or a proposal, within two working days, from someone who has read what you sent.
Worth putting in the first email
- What happens today, and where it goes wrong
- Who uses it: customers, staff, or both
- The systems it would have to talk to
- Any date that actually matters, and why
- Whether you have a budget range in mind
Existing clients
If something is broken on a live system, use the support address and put the system name in the subject line. Say what you were doing, what you expected, and what happened instead. A screenshot saves an hour.
- New business
- [email protected]
- Existing clients
- [email protected]
- Billing and refunds
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[email protected]
See the refund policy - Privacy and data
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[email protected]
See the privacy policy - Response time
- Two working days, Monday to Friday
- Working languages
- English